In Herzberg hygiene ⁄ motivation theory, the factors that can cause higher level of motivation and satisfaction in a job are classified as

motivators
hygiene factors
performing factors
both A and B
motivators  

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In an organization, the replacement of employees who left the job with the new employees is classified as
A. recognition
B. achievement
C. absenteeism
D. turnover
In Herzberg hygiene ⁄ motivation theory, the factors that can cause higher level of dis-satisfaction in a job are classified as
A. motivators
B. hygiene factors
C. performing factors
D. expectancy factors
The costs of training materials, paid orientation time, supervisor salaries and co-worker coaching salaries are classified as
A. training costs
B. hiring costs
C. separation costs
D. productivity costs
The positive state of emotions arise in the individuals by evaluating own job performance is classified as
A. job productivity
B. job dissatisfaction
C. job satisfaction
D. job commitment
The number of employees separation during a specific period is divided by number of employees at midmonth and is multiplied to 100, is used to calculate
A. absenteeism rate
B. satisfaction rate
C. turnover rate
D. employment rate
The exit interview time, the expenses of unemployment and legal fees of challenged separations are classified as
A. training costs
B. hiring costs
C. separation costs
D. productivity costs
The recruiting expense, relocation costs and employment testing costs are classified as
A. separation costs
B. productivity costs
C. training costs
D. hiring costs

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