The personnel who deals with the computer & its management put together are called

Software
Humanware
Firmware
Hardware
None of the above
Humanware  Humanware is hardware and software that emphasizes user capability and empowerment and the design of the user interface. The process of building humanware generally consists of these steps:
1. Define users (age, mindset, environmental context, previous product experience and expectations, and so forth) and what they really want to do.
2. Identify tasks they will need to do or capabilities they will want
3. Specify usability objectives (if possible, these should be measurable, such as how long to do something or how many mouse clicks to get to a specified task point) for each task or capability.
4. Build a prototype of the user interface (it can be a paper or simulated prototype if time is short)
5. Test and verify or correct the prototype
6. Provide the prototype and usability objectives to the program designers and coders.
Source : techtarget.com

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