Performance Management and Appraisal
The management guru, Edward Deming argues that employee’s performance is the result of
training communication
quality management
own motivation
both A and B
both A and B
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The systematic process which is used to identify, measure, evaluate, encourage and improve employee performance is classified asA. coaching management system
B. training management system
C. performance management system
D. development management system
The method of keeping and reviewing, the record of employees’ undesirable behavior at different time intervals is
A. critical incident method
B. forced distribution method
C. alternation ranking method
D. paired comparison method
The performance rating as good or bad on the numerical rating scale is called
A. critical incident method
B. forced distribution method
C. behaviorally anchored rating scale
D. paired comparison method
An integral part of feedback process is
A. direction sharing
B. goal alignment
C. ongoing performance monitoring
D. coaching and development support
The second step in the process of management by objectives is to
A. guided setting of objective
B. ongoing performance discussion
C. review job and agreement
D. develop performance standards
When the rating of employee trait biases its performance on other traits, it is called
A. halo effect
B. Deja vu effect
C. narrow effect
D. none of above
The performance management distinct feature is
A. continuous evaluating
B. continuous re-evaluating
C. never evaluating performances
D. evaluating for salary purposes
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